Terms of service

Terms and Conditions Index

1. Making a Purchase


These terms and conditions apply to all transactions on Corso Bathrooms website and via the telephone. The placement of orders indicates you the customers’ acceptance of our terms and conditions. Please read them carefully and print a copy for future reference. To place an order through our website you must be at least 18 years of age and be able to accept delivery within the UK. We will treat each order as an offer by you to purchase the goods subject to the terms and conditions set out below.

IT IS ESSENTIAL THAT YOU DO NOT SCHEDULE OR COMMENCE ANY PREPARATION WORK UNTIL YOUR GOODS HAVE ARRIVED AND HAVE BEEN CHECKED.

By using this site, you agree to these terms of use. If you do not agree to the terms set out, you may not use this site. Corso Bathrooms reserves the right at any time, to update, alter or modify these terms of use.

Order Processing and Acceptance 

Your order is accepted and contract is formed between the Corso Bathrooms and you the customer when the goods are dispatched that have been ordered and not pre-dispatch. A contract is not formed at the point in time that payment has been processed from you by the Corso Bathroom Company, nor at the point in time that you receive an order acknowledgement from the Corso Bathrooms. Until the goods are despatched the order may not be accepted by the Corso Bathrooms or may be cancelled by you. Any correspondence regarding your order is only to report that your request has been received and will be processed by our team, and does not in any way denote acceptance of your order regardless of any wording on the email. Corso Bathrooms reserves the right, at any time prior to acceptance of the order, to refuse any or part of an order, or request further or more accurate information to enable it to evaluate and/or fulfil the order.
 
Whilst we try to ensure that pricing on the website is correct at all times there may be some instances of price fluctuations out of our control and we reserve the right to cancel orders affected by such circumstances.
 
We reserve the right to cancel any order up to the point of delivery, communication will be by either email or telephone.

In addition, in terms of saving and accessing order agreements. We store all orders and send you the details of your order via e-mail. You can find our terms and conditions on our website at all times. The details about your order history can be accessed through the customer login area.

2. Description of Goods

All images, product descriptions, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods. All specifications given to the Customer are approximate and intended as guidance only. We always try to ensure all product descriptions are correct, but advise customers to seek technical advice from qualified sources prior to ordering products and any work to be carried out. (Most manufacturers reserve the right to upgrade, update and change products without notice).

Whilst we make every effort to reproduce the colours of the products correctly variations may occur through imagery and lighting effects.

Please note that certain products such as bathroom furniture may need some modification to suit specific requirements, such as designs, Pipework and space constraints. Any alterations of this nature are carried out at the customers own risk, and as such the product guarantees may be rendered invalid.

3. Special Orders

Special orders are hand made to customers own specification and therefore cannot be cancelled. Please bear in mind that as these products are bespoke delivery times may vary. In some circumstances cancellations will be agreed but a 20% restocking fee will be applicable. 

4. Payment and Price

We are entitled to adjust the price to take account of any increases from our supplier's prices or the imposition of any taxes or duties, or if due to an omission or error the price published for the goods is wrong whether or not the order has been confirmed. Any price fluctuations will be advised and agreed prior to accepting your order. We ask that all goods be paid for on completion of order and that all funds are cleared prior to delivery. We accept most major credit, debit cards and also BACs payments (we do not accept cheques) On the order you must provide us with your exact billing address and telephone number - the address and telephone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order.